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Volunteer Center of the Lehigh Valley, 968 Postal Road, Suite 100 Allentown PA 18109, 610-807-0336, vc@volunteerlv.org
Opportunity Details
Administrative & Program Support Volunteer
Administrative & Program Support Volunteer
Location: 1901 Hay Terrace Easton, PA 18042
Reports to: Kierstin Carreira
Position Summary:
The Administrative & Program Support Volunteer at Empowerment Pathways plays a key role in ensuring efficient day-to-day operations through the management of electronic records and support with insurance-related administrative tasks. This role is ideal for someone with strong organizational skills, attention to detail, and a commitment to supporting a mission-driven organization through high-quality administrative work.
Key Responsibilities:
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Maintain and update electronic client records and documentation in compliance with organizational and legal standards
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Assist with organizing, digitizing, and securing confidential files and intake forms
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Support communication with insurance providers, including preparing and submitting documentation, verifying coverage details, and assisting with claims-related follow-up
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Track and organize insurance-related correspondence and ensure timely processing of forms
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Assist with scheduling, appointment confirmations, and maintaining accurate logs of services rendered
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Support program staff with digital recordkeeping, tracking participant engagement, and preparing relevant reports
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Participate in team meetings as needed and contribute to streamlining administrative processes
Qualifications:
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Proficient in using digital tools such as Microsoft Office, Google Workspace, and/or electronic records systems
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Comfortable handling confidential information with professionalism and discretion
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Familiarity with insurance processes or a willingness to learn (training will be provided)
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Strong organizational and communication skills
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Detail-oriented, dependable, and motivated by Empowerment Pathways’ mission
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Previous experience in healthcare, nonprofit, or administrative settings is a plus
Time Commitment:
Flexible scheduling with a suggested commitment of 10 hours per week, ideally for a minimum of 12 months. Remote work is possible depending on task assignments.
Benefits of Volunteering:
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Gain hands-on experience with electronic records management and insurance procedures
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Contribute meaningfully to the mission of Empowerment Pathways
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Build valuable administrative and healthcare-related skills
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Be part of a supportive, passionate, and impact-driven team
Women's Support Services
LGBT (Lesbian, Gay, Bisexual,Transgender), Women, Children and Youth
Age Minimum (with Adult): 18+, Minimum Age:18+
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