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Opportunity Details

Senior Services
People with Health-based Concerns

Age Minimum (with Adult): 18+, Minimum Age:18+, Skills: Advocacy

Ombudsman Volunteer

A Volunteer Ombudsman is a community neighbor who is specially trained to find answers and resolve simple problems older adults experience in the long-term care system. The Lehigh County Office of Aging and Adult Services,  Northampton County Area Agency on Aging, along with Catholic Charities, are looking for volunteers who enjoy visiting with others, helping to find answers, and have three or four hours a month available to join the Ombudsman Team.

After completing training, an Ombudsman may:

  • Visit with consumers of long-term care services and take time to listen to concerns on a person-to-person basis about treatment or quality of care;
  • Educate consumers, their families and long-term care providers to the rights of consumers;
  • Encourage Self-Resolution;
  • Advocate for Residents' rights and Quality of Care;
  • Promote development of Resident and Family Councils;
  • Make referrals to the agency to conduct investigations.
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Express Interest

Volunteers needed through 11/30/2020

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  • Choose an existing team you're already a member or captain of, or
  • Create a new team to sign up.

Signup Questions

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Contact Us

25 W 3rd Street
Bethlehem, PA  18015
610-807-0336
vc@volunteerlv.org

© Volunteer Center of Lehigh Valley, an affiliate of the HandsOn Connect